Terms and Conditions

The service will contain the following components and/or services:

Hours of Service

FOUR shall provide Services to the Customer under this agreement between the hours of 9:00 am and 6:00 pm on business days.
FOUR may provide Services to the Customer outside such office hours at its discretion but shall be under no obligation to do so.

1. Introduction

These Terms and Conditions ("Terms") govern the use of the services offered by four.africa ("Company") to its clients ("Client"). By accessing or using our website or engaging our services, you agree to be bound by these Terms.

2. Services

FOUR provides web and app development solutions, digital marketing solutions, and potentially other related services as outlined in separate agreements or proposals.

3. Limitation of Services.

FOUR shall not be responsible for the following:

• Liaising with billing and/or accounting on matters related to payment for software, licenses, Services, or other items unless directly provided by or acquired for Customer by FOUR.
• Fixing errors and omissions contained in any third-party resource outside of the direct control of FOUR, unless otherwise specified.

4. Project Scope and Fees

The specific scope of services, timelines, and fees for each project will be outlined in a separate agreement or proposal. The Client is responsible for reviewing and approving these details before the project commences.

5. Client Responsibilities

• Providing Materials: The Client agrees to provide all necessary materials, information, and assets in a timely manner to facilitate project completion.
• Feedback and Approvals: The Client is responsible for providing timely feedback and approvals throughout the project.
• Content Ownership: The Client warrants ownership or permission to use any content provided for the project.

6. FOUR Responsibilities

• Deliverables: FOUR agrees to deliver the project according to the agreed-upon scope and timeline.
• Quality: FOUR will use its best efforts to deliver high-quality work that meets industry standards.
• Communication: FOUR will maintain clear and consistent communication with the Client throughout the project.

7. Intellectual Property

• Client Owned Materials: The Client retains ownership of all intellectual property rights associated with the materials they provide.
• Work Produced: FOUR retains ownership of the intellectual property rights associated with the work it produces for the project, unless otherwise agreed upon in writing.

8. Payment Terms

Payment terms will be specified in the separate agreement or proposal for each project.

9. Termination

Either party may terminate the agreement for cause with written notice. In the event of termination, the Client is responsible for payment for services rendered up to the point of termination.

10. Warranties and Disclaimer

FOUR disclaims all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. FOUR does not guarantee specific results or outcomes from its services.

11. Limitation of Liability

FOUR's liability under these Terms is limited to the total fees paid by the Client for the specific project. FOUR shall not be liable for any indirect, incidental, consequential, or punitive damages.

12. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information disclosed during the course of the project.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Country]. Any dispute arising out of or relating to these Terms will be settled through [Dispute Resolution Method, e.g., mediation or arbitration].

14. Entire Agreement

These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements.

15. Amendment

These Terms may be amended by FOUR at any time by posting the amended terms on its website. Continued use of FOUR's services following the posting of amended Terms constitutes the Client's acceptance of the amendments.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

17. Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties.

Last updated on 13 March 2024